Terms and Conditions

Introduction

Welcome to Tranquil. Our mission is to help people stay focused, reduce digital distractions, and reclaim time for what matters. As part of this mission, we are deeply committed to safeguarding your privacy and using data responsibly.

These guiding principles shape how we approach data and privacy:

  • Your data stays private and on-device: We use Apple's Screen Time API to restrict access to selected apps and websites. Data about your usage is shown only on your device and never transmitted to our servers.
  • Minimal data collection: We collect only what is necessary to deliver essential features, improve performance, and support your account.
  • Transparency and control: We aim to be clear about what we collect and always allow users to make informed choices.
  • We do not sell your data: Tranquil is funded through paid subscriptions — not ads. Your data is never sold, shared, or monetized through third-party advertisers.
  • You're the customer, not the product: By subscribing to Tranquil, you support a service designed entirely for your benefit.

Data We Collect

1. Account-Related Data

To manage your subscription and support account recovery, we may collect basic identifiers such as your name, email address, or device ID. This allows us to:

  • Activate and verify your subscription
  • Assist with account recovery if you reinstall the app
  • Respond to customer support or bug reports

2. Anonymous Diagnostic Data

We may collect general, non-personalized information to improve Tranquil. This includes:

  • App crash reports
  • Aggregate usage patterns (e.g., which features are most used)
  • Installation and version history

This data helps us improve app stability, guide feature development, and ensure a high-quality experience for everyone.

Data We Don't Collect

At Tranquil, we do not collect or store any of the following:

  • App usage data tied to individual users
  • Screen time logs or app blocking history
  • Websites visited or browsing history
  • Location data
  • Messages, contacts, or personal content from other apps
  • Any data collected via screenshots, screen recordings, or device monitoring

All blocking and restriction functionalities are powered by Apple's Screen Time API and operate fully on-device. We do not have access to the content or details of your digital activity. This ensures compliance with Apple's data privacy guidelines.

1. Agreement to Terms

These Terms of Service ("Terms") constitute a binding agreement between you and Tranquil. By accessing or using the Tranquil application and related services (collectively, "Tranquil", "we", "us"), you agree to comply with and be bound by these Terms. If you do not agree, you may not use our services.

2. Eligibility

You must be at least 13 years old (or the minimum age in your jurisdiction) to use Tranquil. By using the app, you affirm that you meet the eligibility requirements and have not been previously suspended or removed from using our services.

3. Services Overview

Tranquil provides tools to help individuals manage screen time and reduce distractions by enabling app and website restrictions. Features include custom focus sessions, app blocking schedules, and focus insights. Tranquil does not offer therapy or medical advice.

4. Subscriptions and Billing

Certain features of Tranquil require a paid subscription. When you sign up for a subscription, you agree to pay the applicable fees and taxes and authorize us to bill your payment method through your chosen platform (e.g., App Store or Google Play). Subscriptions renew automatically unless canceled prior to the renewal date.

5. Free Trials

We may offer free trials for premium features. After the trial ends, the subscription will convert to a paid plan unless canceled. It is your responsibility to cancel in time if you do not wish to be charged.

6. Refund Policy

Refunds for subscriptions are handled through the App Store or Google Play and are subject to their respective policies. Tranquil does not issue direct refunds. For billing issues, please contact the platform where you made the purchase.

7. User Responsibilities

You are responsible for your use of the app and your conduct. Do not misuse the app, reverse-engineer it, access unauthorized areas, or engage in behavior that harms the service or its users. Violations may result in suspension or termination of your account.

8. Data and Privacy

Tranquil prioritizes user privacy. We do not collect personal usage data, browsing history, or app behavior. All configurations and blocking functions are processed locally on your device. We do not share your information with third parties, nor do we track your behavior for advertising purposes.

9. Modifications to the Service

We may add, remove, or change features of Tranquil at any time, without prior notice. While we aim to provide a seamless experience, we do not guarantee uninterrupted availability of our services.

10. Intellectual Property

All intellectual property related to Tranquil — including our branding, interface, and source code — belongs to us. You may not copy, distribute, or reuse any part of the application without our written permission.

11. Limitation of Liability

To the fullest extent allowed by law, Tranquil is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of productivity or data. You use the app at your own risk.

12. Termination

We reserve the right to suspend or terminate your access to the app at any time if we believe you have violated these Terms. Upon termination, all rights granted to you under these Terms will cease immediately.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of your country of residence. Any disputes shall be resolved in accordance with applicable local laws.

14. Contact

For questions or concerns regarding these Terms, you can reach us by sending us an email.